Frequently Asked Questions

How can I contact Rijk Zwaan?
Call us on +44 1759 305830, 8.30am- 5pm, Monday – Friday (except national public holidays.)

Email us through sales@rijkzwaan.co.uk or send an online message

Can I order seeds from Rijk Zwaan without an account?
You will need an account to order seeds. You can register here.

What are the terms and conditions of buying seeds from Rijk Zwaan?
Our General Terms and Conditions of Sale and Delivery can be found at the bottom of every page and via the following link.

Can I choose a delivery date for my order?
This is possible up to a maximum of 2 months in advance.

The variety I want is out of stock. When will it be available?
We can look into this for you and give you a timeframe, please call us or send us a message. 

Is there a minimum order value per order?
There is no minimum order value.

How do I change or cancel my order?
If you have need to change or cancel your order, please call us immediately on +44 1759 305830.

How long does it take until I receive my order?
If you choose not to select a desired delivery date, we will process and ship your seeds within 1-2 business days of receiving your order. 

With which logistics partner will the goods be shipped?
We ship using DPD.

Do you charge shipping fees?
Shipping is free.

Where can I find the status of my order?
You can see the status of your orders in the order history section of your user profile.

Which payment methods are offered?
Through the online shop, we accept credit and debit card payments.
The invoice option may be available to you depending on your existing credit terms with Rijk Zwaan UK.